Privacy Policy

Personal Information We Collect and How We Collect It

We collect personal information that you voluntarily provide to us or that is automatically collected when you use our Services. The types of information we may collect include:

Account Information: When you create an account, we may collect your name, email address, phone number, and other contact details.
Payment Information: If you make transactions through our Services, we may collect payment details, such as credit card information, billing address, or other financial information, processed in compliance with the Payment Card Industry Data Security Standard (PCI/DSS).
User-Submitted Content: Information you provide through forms, surveys, feedback, or communications with us.
Business Information: If you use our Services on behalf of a company or organization, we may collect details about the entity, such as its name, address, and your authority to act on its behalf.

How We Use Your Information

We use your personal information for the following purposes:

To Provide and Improve Services: To operate, maintain, and enhance our website, mobile applications, and other Services.
To Process Transactions: To facilitate payments and fulfill your requests, in compliance with PCI/DSS requirements.
To Communicate with You: To respond to your inquiries, send service notifications, or provide updates about our Services.
To Personalize Your Experience: To tailor content and features based on your preferences and usage patterns.
To Ensure Security: To detect, prevent, and address fraud, unauthorized access, or other prohibited activities.
To Comply with Legal Obligations: To adhere to the Nigeria Data Protection Act, Nigeria Data Protection Regulation, and other applicable laws.
For Analytics and Research: To analyze usage trends and improve the functionality and performance of our Services.

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: With trusted third-party vendors (e.g., payment processors, hosting providers, or analytics services) who assist us in operating our Services, provided they agree to protect your data in accordance with applicable laws.
Legal Compliance: When required by law, court order, or government authority, or to protect our rights, property, or safety, or that of our users or third parties.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, with appropriate safeguards in place.
With Your Consent: We may share your information with third parties if you explicitly consent to such sharing.

Data Security

We implement reasonable technical, administrative, and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. These measures comply with the Nigeria Data Protection Act and Nigeria Data Protection Regulation. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the security of your account credentials and ensuring your devices are protected against viruses and malware.

Your Data Protection Rights

Under the Nigeria Data Protection Regulation and other applicable laws, you may have the following rights regarding your personal information:

Right to Access: Request access to the personal information we hold about you.
Right to Rectification: Request correction of inaccurate or incomplete information.
Right to Erasure: Request deletion of your personal information, subject to legal obligations.
Right to Restrict Processing: Request restriction of how we process your information.
Right to Data Portability: Request a copy of your personal information in a structured, commonly used, and machine-readable format.
Right to Object: Object to the processing of your personal information for certain purposes, such as direct marketing.
Right to Withdraw Consent: Withdraw your consent at any time, where processing is based on consent, without affecting the lawfulness of prior processing.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes. When your information is no longer needed, we will securely delete or anonymize it in accordance with applicable data protection laws.

International Data Transfers

If you access our Services from outside Nigeria, your personal information may be transferred to and processed in Nigeria or other jurisdictions where our servers or service providers are located. We ensure that such transfers comply with applicable data protection laws, including implementing appropriate safeguards where required.

Age Restriction

Our Services are intended for users aged 18 and older. We do not knowingly collect personal information from individuals under 18. If we become aware that a user under 18 has provided personal information, we will take steps to delete such information in compliance with applicable laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website, and we will notify you of material changes via email or service notifications. Your continued use of the Services after such changes constitutes your acceptance of the revised Privacy Policy.